CLASS PLAN  

Session	Topic	Assignment	
			
Session 1	Class Roadmap	•	PMI Reprint 1,2	
	- Review Syllabus		
	- Reading, Individual and Group Assignments		
	- Course Vision & Learning Objectives		
			
Session 2	Rise of Global Business and Projects	•	PMI Reprint 3,4	
	- Factors and background		
	- Global business organization		
	- International project lifecycle		
			
Session 3	Multi-Cultural Project Management	•	Simons, Part I-V. 	
	- What is influence of culture?	•	PMI Reprint 5,6	
	- Team diversity		
	- Resolving conflict exercise		
			
Session 4	Virtual Projects	•	Mayer, Chapter 1	
	- Virtual vs. traditional project 	•	PMI Reprint 7,8	
	- Role of technology	•	Internet Research  	
	- Design, Risks and problems		
			
Session 5	Global Project Risks	•	Mayer, Chapter 2,3	
	- Project types	•	PMI Reprint 9,10	
	- Risk management		
	- Project management actions		
			
Session 6	Virtual Team Project Management	•	Mayer, Chapter 4	
	- The virtual project office	•	PMI Reprint 11,12	
	- Building the virtual communication plan	•	Internet Research  	
	- Technology management		
			
Session 7	International Project Organizations	•	PMI Reprint 13,14	
	- International organizations	•	Internet Research  	
	- Global Forums		
	- Emerging global standards		
			
Session 8	Global Systems	•	Mayer, Chapter 5	
	- IT role in global operations	•	PMI Reprint 15,16	
	- IT global projects 		
	- Case examples		
			
Session 9	Individual and Group Assignments Due		
	- Reports & Lessons Learned		
			
Session 10	Final Exam		

Session 1: Class Roadmap (1hr 45 min)

1.1 	SESSION OUTLINE
1.1.1 	Review of the Syllabus
1.1.2 	Review of the Reading, Individual and Group Assignments
1.1.3 	Review of Learning Objectives 
1.1.4 	Exercise 1.4.1
1.1.5	Lecture
1.1.6	Exercise 1.4.2
1.1.7	Developing a World Class Project Manager Course Vision and Mission

1.2	 	READINGS
1.2.1	PMI Reprint 1,2

1.3  	LECTURE (60 minutes)
1.3.1	World Class Definitions (10 min)
1.3.2	Why are  21st Century Project Managers different? (PMI reprints) (20 min)
1.3.3	“Catalytic Leaders” (page 230 Gardenswartz) ) (20 min)
1.3.4	Globalization – Education, Organizationally and Personally (Figure 1, p2, Global Leaders, Gildeane Group) (10 min)

1.4 	EXERCISES (45 minutes)
1.4.1  	Inventory (baseline) of current types of projects students typically manage: work teams, task force, problem-solving, cross-functional, multi-division, multi-company, multi-country, multi-cultural. 
1.4.2	Solicit and record student examples of  World Class Project Management attributes.

1.5 	MATERIALS
1.5.1  	Overheads
1.5.2	Flipcharts
1.5.3	Cards and pens (20)

1.6	REFERENCES 
1.6.1	Kanter, Rosabeth. (1995) World Class: Thriving Locally in the Global Economy. Simon & Shuster, New York. 
1.6.2	Gardenswartz, Lee, and Rowe, Anita. (1994) Diverse Teams at work: Capitalizing on the Power of Diversity. McGraw-Hill Inc, New York. 
1.6.3  “Global Leaders,” a collection of articles reprinted from the Cultural Diversity at Work published by the GilDeane Group, Seattle. Page 2

Session 2: Rise of Global Business and Projects (2 Hrs)

2.1 	SESSION OUTLINE
2.1.1	Lecture: Global Factors, Markets, Customers, Companies and Networks (20m)
2.1.2	Exercise 2.4.1 (30m)	
2.1.2	Lecture: Organizing for Global Business: Examples and Growth of the MNC, Networks	
2.1.3	Exercise 2.4.2 (30m)
2.1.4	International project lifecycle (20m)

2.2 	READINGS
2.2.1	PMI Reprint 3,4

2.3	LECTURE (1 hr)
2.3.1	Factors and background: Global markets, companies and customers, PACCAR example.  (20 min).
2.3.2	Organizing for Global Business: Business without boundaries, examples and growth of the MNC, international networks. (20 min).
2.3.3	Discussion of PMI papers & the International project lifecycle (20 min).

2.4	EXERCISE (1 hr)
2.4.1	A panel discussion of research assignments: Are the following trade agreements in America’s best interest? NAFTA and GATT/WTO (30 min)
2.4.2	A panel discussion of research assignments: What is the significance of G7/G8 and the EU on the future of American business? (30 min)

2.5	MATERIALS 
2.5.1	Overheads
2.5.2	Flipcharts

2.6	REFERENCES	
2.6.1	Cleland, David and Gareis, Roland (editors). (1994) “Global Project Management Handbook.” McGraw-Hill Inc, New York.
2.6.2	Frame, Dr. J. Davidson. (1995)  “ International Project Management,” a workbook and class presented by Educational services Institute. Page 3-1 to 3-8.
2.6.3	Missing author and book.. Chapter is Adapting Organizational Structures to a Changing Marketplace, p1-3. 
2.6.4	Kanter, Rosabeth. (1995) World Class: Thriving Locally in the Global Economy. Simon & Shuster, New York. 

Session 3: Multi-Cultural Project Management (2hrs)

3.1	OUTLINE
3.1.1	Discussion and review of reading assignment: What is influence of culture?
3.1.2	Lecture: Team diversity 	
3.1.3	Resolving conflict exercise

3.2	READINGS
3.2.1	PMI Reprint 5,6
3.2.2	Simons, Part I-V. 

3.3	LECTURE 
3.3.1	Team diversity (30 min).	

3.4	EXERCISE
3.4.1	Q&A and facilitated discussion of reading assignment: (60 min)
3.4.2	Handling Conflict (30 min).

3.5	MATERIALS
3.5.1	Overheads
3.5.2	Flipcharts
3.5.3	Wallspace

3.6	REFERENCES
3.6.1	“Multicultural Teams,” a collection of articles reprinted from the Cultural Diversity at Work published by the GilDeane Group, Seattle. Page 1-5.
3.6.2	Rasmussen, Tina. (1996) “The ASTD Trainer’s Sourcebook: Diversity, Create Your Own Training Program”. McGraw-Hill Inc, New York
3.6.3	Gardenswartz, Lee, and Rowe, Anita. (1994) Diverse Teams at work: Capitalizing on the Power of Diversity. McGraw-Hill Inc, New York.  

Session 4: Virtual Projects (1hr 45min)

4.1	OUTLINE
4.1.1	Lecture
4.1.2			Exercise 
4.1.3	Discussion of Readings
4.1.4	Session Summary

4.2	READINGS (30 min)
4.2.1	Mayer, Chapter 1
4.2.2	PMI Reprint 7,8
4.2.3	Internet Research (Virtual-organization.net: Vol 1, No.5, December 1997)

4.3	LECTURE (45 min)
4.3.1	Virtual vs. traditional projects (20 min)
4.3.2	Role of  technology (10 min)
4.3.3	Virtual Project Design (15 min)

4.4	EXERCISE (30 min) 
4.4.1	Risk and mitigation from using virtual team processes. 

4.5	MATERIALS
4.5.1	Wall chart of Virtual vs. traditional project
4.5.2	Wallspace – team sheets/pens

4.6	REFERENCE
4.6.1	Mayer, Margery. (1998) The Virtual Edge: Embracing Technology for Distributed Project Team Success. Project Management Institute. Newtown Square, PA 	
4.6.2	Grenier, Raymond and Metes, George. (1995) Going Virtual: Moving Your Organization Into The 21st Century. Prentice Hall, New Jersey.
4.6.3	Lipnack, Jessica and Stamps, Jeffrey. (1997) Virtual Teams: Reaching Across Space, Time, and Organizations with Technology. John Wiley & Sons, New York.

Session 5: Global Project Risks (2hrs)	

5.1	OUTLINE
5.1.1	Discussion:  Types and need for international projects. (30 min)
5.1.2	Lecture:  “The Pre-Project Study and Feasibility Report” (30 min)
5.1.2	Discussion: Information sources (15 min)
5.1.3	Exercise:  Pilots (45 min)

5.2	READINGS
5.2.1	Mayer, Chapter 2,3
5.2.2	PMI Reprint 9,10

5.3	LECTURE
5.3.1	Discussion: Lead Project types
5.3.2	Risk management: The pre-project and feasibility study, introduce project pilots for risk assessment and mitigation. 

5.4	EXERCISE
5.4.1	Pilots for International project risks and mitigation. What type of risks would you expect on the international projects and what are some mitigations? What could of pilot would be designed for a risk assessment and mitigation? Group work and report. 

5.5	MATERIALS
5.5.1	Internet: Online Technical Writing at Http://www.io.com/~hcexres/tcm1603/acchtml/acctoc.html

5.6 	REFERENCE
5.6.1	McKinley Conway. (1996) Super Projects: rebuilding and improving our planet. The Futurist, March-April v30 n2 p29 (5).
5.6.2	Cleland, David and Gareis, Roland (editors). (1994) Global Project Management Handbook. McGraw-Hill Inc, New York. Page 18-1 – 18-23 “International Projects: Opportunities and Threats”.
5.6.3	Grenier, Ray and Metes, George. (1995) Going Virtual: Moving Your Organization Into The 21st Century. Prentice Hall, New Jersey. 

Session 6: Virtual Team Project Management

6.1 		OUTLINE
6.1.2 		Lecture: The virtual project office (20 min)
6.1.3	Discussion:  An Analysis of  “A Web Book for Virtual Teams” (45 min)
6.1.4	Exercise: Evalution of TeamFlow (40 min)
6.1.5	Discussion/Demo: Virtual Technology management (30 min)	

6.2 	READINGS
6.2.1	Mayer, Chapter 4
6.2.2	PMI Reprint 11,12
6.2.3	Internet Research: Virtual Team WebBook: http://www.netage.com/VT/VT_WebBook/webbk_top.html OR Lipnack, Jessica and Stamps, Jeffrey. (1997) Virtual Teams: Reaching Across Space, Time, and Organizations with Technology. John Wiley & Sons, New York. Chapter 8,

6.3 	LECTURE
6.3.1		Lecture: The virtual project office.

6.4	EXERCISE
6.4.1	Evaluation report of Teamflow. 

6.5	MATERIALS
6.5.1	Internet: Teamflow: http://www.teamflow.com/ : demo copy
6.5.2	Net Conference Demo – PC, projector and connection.

6.6	REFERENCE
6.6.1	Block, Thomas and Frame, J. Davidson (1998) The Project Office: A Key to Managing Projects Effectively. Crisp Publications, Menlo Park, California.
6.6.2	A Guide To The Project Management Body of  Knowledge,  (1996) Project Management Institute. 
6.6.3	Lipnack, Jessica and Stamps, Jeffrey. (1997) Virtual Teams: Reaching Across Space, Time, and Organizations with Technology. John Wiley & Sons, New York. Chapter 8. 

Session 7: International Project Organizations (1 hr 45 min)

7.1	OUTLINE
7.1.1	Lecture: International organizations, global forums and standards. (45 min)
7.1.2	Group Exercise: Emerging global standards. Pros and Con with  recommendations 
(30 min)
7.1.3	Discussion Group Reports, Pro and Con  (30 min)
7.1.4	Lecture – World class professionalism, social capital and networking (40 min)

7.2	READINGS
7.2.1	PMI Reprint 13,14
7.2.2	Internet Research
7.2.2.1	PMI
7.2.2.2	World Forum
7.2.2.3	IPMA
7.2.2.4	APM

7.3	LECTURE
7.3.1	Lecture: International organizations, global forums and standards. (45 min)
7.3.2	Lecture – World class professionalism, social capital and networking (40 min)

7.4	EXERCISE
7.4.1	Global Certification: Pro-Con, important attributes

7.5	MATERIALS

7.6	REFERENCES
7.6.1	Experience, Cooperation And The Future: The Global Status of the Project Management Profession.  The Global Project Management Forum, Boston, Massachusetts, USA, October 9-10, 1996, 
7.6.2	Lipnack, Jessica and Stamps, Jeffrey. (1997) Virtual Teams: Reaching Across Space, Time, and Organizations with Technology. John Wiley & Sons, New York. Chapter 9.

Session 8: Global Systems (2 Hrs)

8.1 	OUTLINE
8.1.1	Exercise (30 min)
8.1.2	Lecture (45 min)
8.1.3	Discussion of  PMI Cases- IT global projects (45 min)

8.2 	READINGS
8.2.1	Mayer, Chapter 5
8.2.2	PMI Reprint 15,16

8.3 	LECTURE
8.3.1	IT role in global operations

8.4	EXERCISE
8.4.1	Building on PMI Case examples – develop CSF for global information systems. Compare/contrast operational and project needs. Option: Setting up Virtual learning systems

8.5 	MATERIALS

8.6 	REFERENCES
8.6.1	Grenier, Ray and Metes, George. (1995) Going Virtual: Moving Your Organization Into The 21st Century. Prentice Hall, New Jersey. Part 5,6 Chapter 22

Session 9: Project Closure and Lessons Learned  (2 hr 15 min)
	
Individual and Group Assignments Deliverables Due by Session 9.

9.1	OUTLINE
9.1.1	Lecture-Discussion: Project Closure, Transitions and Lessons Learned  (45 min)
9.1.2	Lessons Learned and Results: Individual Assignments (30 min)
9.1.3	Lessons Learned: Team Assignments (30 min)
9.1.4	Lessons Learned: Course (30 min)

9.2	INDIVIDUAL ASSIGNMENT

9.2.1	PROBLEM: A recently formed project consulting company assigned each associate consultant the task of investigating the global opportunity of expanding their project management training and consulting services. Each associate will select a country and determine the market viability. The report to the company will in the form of a feasibility report. The report is due in 90 days.  

9.2.2	STRATEGY: The objective of the assignment is practice with project management methods while learning about researching resources required to author a pre-project or feasibility report. Identifying and researching government, internet and professional resources is a key component of the assignment. 

5.2.1	DELIVERABLE – The graded assignment document (4-6 pages) contains the  
Feasibility Report WBS, SOW, Network Logic Diagram, and a Risk Assessment. 

9.3	TEAM ASSIGNMENT

9.3.1	PROBLEM: A university is considering promoting a global project management program through a virtual distance learning program. They are going to select  project management consultants to design and manage the project.  Project management companies are asked to explain how they would approach this engagement. Four companies will be interviewed to determine if qualified consultants exist to contract with. 

9.3.2	STRATEGY:  Students form into four teams of five persons. Their role is that of associates in a project consulting  firm. They are responding to a request for information from the director of the university’s project management program. Within three weeks they need to present to a customer panel a potential project solution and in doing so, their qualifications to manage that project. 

9.3.3	DELIVERABLE: A “lessons learned” document (5-10 pages) from the assignment. The document must represent the contribution of each member and a team summary. The appendix is the team workbook demonstrating collaboration on the assignment. 

Session 10: Final Exam (2-3 hrs)	

Five questions out of eight (20 points each).

Session 1 Question 1

Session 2, Question 2

Session 3, Question 3

Session 4, Question 4

Session 5, Question5

Session 6, Question 6

Session 7, Question 7

Session 8, Question 8

Laboratory- Work Group Sessions (3 Sessions at 1.5 Hr each)	

Session One – Creating the Project Notebook, Binder and Virtual. 

•	Create a team identity and name
•	Establish a Charter and Contract
•	Determine Roles and Responsibility
•	Build A WBS and Network Logic Diagram
•	Build a Task List and Schedule
•	Build a Risk Assessment and Plan
•	Build a Communication Plan

Session Two - The Customer Bidder’s Conference

•	Q&A questions during bidder conference (45 min)
•	Deliverable: Produce a project status report (15 min)
•	Build Problem List
•	Update Notebook
•	Oral status reports  (30 min)

Session Three – The Response 

•	Presentation to Customer (60 min – 15 min per team)
•	Customer’s Panel Responses and Results (30 min)